Available Payment Services
Tax-free procedures are handled at the tax-free counter, except in some stores.
To apply for tax exemption, the purchaser must visit the counter on the day of purchase (during its operating hours).
If you have any questions about the tax-free process, please ask at the counter.

Important Notice
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On Thursday, July 3, 2025, we will be open until 6:00 PM.
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List of Stores in the Shibuya Area
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Shibuya Hikarie ShinQs
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+Q Beauty by Tokyu Department Store・+Q Goods by Tokyu Department Store・Tokyu Foodshow Edge
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Shibuya Tokyu Foodshow
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Dress Table by ShinQs Beauty Palette
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The Wine by Tokyu Department Store
*Opening hours differ for some stores.
*Closed:January 1st
(Shibuya Hikarie Information counter)
Shibuya Hikarie B3~5F, 2-21-1 Shibuya, Shibuya-ku, Tokyo
Shibuya Station on the JR any lines or Keio Inokashira line are directly connected to the 2nd floor
Shibuya Station on the Tokyo Metro Ginza line is directly connected to the 1st floor
Shibuya Station on the Tokyu Toyoko line, Tokyu Den-en-toshi line, Tokyo Metro Hanzomon line, Fukutoshin line are connected directly thorough Exit B5

*Opening hours differ for some stores.
+Q Goods:03-6803-8115
+Q Beauty:03-3477-9771
Tokyu Foodshow Edge:03-3477-9770
Shibuya Scramble Square Shops & Restaurants , 2-24-12 Shibuya, Shibuya-ku, Tokyo
6F +Q Beauty
5F +Q Goods
1F・B2 Tokyu Foodshow Edge
Shibuya Station on the JR any lines or Keio Inokashira line or Tokyo Metro Ginza line are directly connected
Shibuya Station on the Tokyu Toyoko line, Tokyu Den-en-toshi line, Tokyo Metro Hanzomon line, Fukutoshin line are connected directly thorough Exit B6
*Opening hours differ for some stores.
Duty-Free Counter / TFC Counter (Tokyu Family Club):10:00am - 6:00pm
Shibuya Mark City 1F ・ B1 / Shibuchika, 1-12-1 Dogenzaka, Shibuya-ku, Tokyo
Shibuya Station on the Keio Inokashira line is directly connected
Head toward Keio Inokashira Line Shibuya Station from JR lines, Tokyu Toyoko Line, Den-en-toshi Line, Tokyo Metro Hanzomon Line, or Fukutoshin Line.
SHIBUYA 109 1F, 2-29-1 Dogenzaka, Shibuya-ku, Tokyo
About a 3-minute walk from JR Lines Shibuya Station (Hachiko Exit)
Direct access from Tokyu Toyoko Line, Den-en-toshi Line, Tokyo Metro Hanzomon Line, and Fukutoshin Line Shibuya Station (Exit A2)
Okushibu Building1F, 1-5-3 Shoto, Shibuya-ku, Tokyo
About a 5-minute walk from Tokyu Toyoko Line Shibuya Station
About a 7-minute walk from Keio Inokashira Line or JR Lines Shibuya Station
Access from the airport to Shibuya Station

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- Haneda Airport
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30~50 minutes
to Shibuya
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- Narita Airport
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90 minutes
to Shibuya



