Available Payment Services

Tax-free procedures are handled at the tax-free counter, except in some stores.
To apply for tax exemption, the purchaser must visit the counter on the day of purchase (during its operating hours).
If you have any questions about the tax-free process, please ask at the counter.

Japan Tax-free Shop

Important Notice

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  • On Thursday, July 3, 2025, we will be open until 6:00 PM.

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List of Stores in the Shibuya Area

  • Shibuya Hikarie ShinQs

  • Business Hours : 11:00am - 9:00pm, Sundays and holidays 11:00am - 8:00pm
    *Opening hours differ for some stores.
    *Closed:January 1st
    Phone Number : 03-5468-5892
    (Shibuya Hikarie Information counter)
    Address : 150-8509
    Shibuya Hikarie B3~5F, 2-21-1 Shibuya, Shibuya-ku, Tokyo
    Access :
    Shibuya Station on the JR any lines or Keio Inokashira line are directly connected to the 2nd floor
    Shibuya Station on the Tokyo Metro Ginza line is directly connected to the 1st floor
    Shibuya Station on the Tokyu Toyoko line, Tokyu Den-en-toshi line, Tokyo Metro Hanzomon line, Fukutoshin line are connected directly thorough Exit B5
  • +Q Beauty by Tokyu Department Store・+Q Goods by Tokyu Department Store・Tokyu Foodshow Edge

  • Business Hours : 10:00am - 9:00pm
    *Opening hours differ for some stores.
    Phone Number :
    +Q Goods:03-6803-8115
    +Q Beauty:03-3477-9771
    Tokyu Foodshow Edge:03-3477-9770
    Address : 150-6101
    Shibuya Scramble Square Shops & Restaurants , 2-24-12 Shibuya, Shibuya-ku, Tokyo
    6F +Q Beauty
    5F +Q Goods
    1F・B2 Tokyu Foodshow Edge
    Access :
    Shibuya Station on the JR any lines or Keio Inokashira line or Tokyo Metro Ginza line are directly connected
    Shibuya Station on the Tokyu Toyoko line, Tokyu Den-en-toshi line, Tokyo Metro Hanzomon line, Fukutoshin line are connected directly thorough Exit B6
  • Shibuya Tokyu Foodshow

  • Business Hours : 10:00am - 9:00pm
    *Opening hours differ for some stores.
    Duty-Free Counter / TFC Counter (Tokyu Family Club):10:00am - 6:00pm
    Address : 150-0043
    Shibuya Mark City 1F ・ B1 / Shibuchika, 1-12-1 Dogenzaka, Shibuya-ku, Tokyo
    Access :
    Shibuya Station on the Keio Inokashira line is directly connected
    Head toward Keio Inokashira Line Shibuya Station from JR lines, Tokyu Toyoko Line, Den-en-toshi Line, Tokyo Metro Hanzomon Line, or Fukutoshin Line.
  • Dress Table by ShinQs Beauty Palette

  • Business Hours : 10:00am - 9:00pm
    Phone Number : 03-3461-1240
    Address : 150-0043
    SHIBUYA 109 1F, 2-29-1 Dogenzaka, Shibuya-ku, Tokyo
    Access :
    About a 3-minute walk from JR Lines Shibuya Station (Hachiko Exit)
    Direct access from Tokyu Toyoko Line, Den-en-toshi Line, Tokyo Metro Hanzomon Line, and Fukutoshin Line Shibuya Station (Exit A2)
  • The Wine by Tokyu Department Store

  • Business Hours : 11:00am - 9:00pm
    Phone Number : 03-3477-3582
    Address : 150-0046
    Okushibu Building1F, 1-5-3 Shoto, Shibuya-ku, Tokyo
    Access :
    About a 5-minute walk from Tokyu Toyoko Line Shibuya Station
    About a 7-minute walk from Keio Inokashira Line or JR Lines Shibuya Station

Access from the airport to Shibuya Station

Shibuya access illustration
  • Haneda Airport
    30~50 minutes
    to Shibuya
  • Narita Airport
    90 minutes
    to Shibuya
FAQ