Show your passport at the
coupon exchange counter
to get a coupon for 5% off.
*Japanese nationals are not eligible.
Coupon Exchange Counter
People who made a purchase at a
tax-free shop at a
Tokyu Department Store
People who spent
above the minimum
required for tax exemption
People who have
been in Japan
for less than
six months
*This includes Japanese nationals residing outside of Japan
Those who have
their own passport
[Non-residents with Japanese nationality]
Clothing, bags/shoes, accessories, jewelry,
tableware, crafts, etc.
Cosmetics, food, alcoholic beverages,
other beverages, supplements, etc.
There are two types of tax-free shops at Tokyu Department Stores: those where tax-free procedures are done at the tax-free counter, and those where the procedures are handled at each store within the department store. For more information, please check at the entrance of each store.
* Some shops do not offer tax-free services.
Purchase tax-exempt items at each shop and be sure to visit the tax-free counter during its operating hours on the same day as the purchases.
Please present your passport, all purchased items, and receipts at the tax-free counter.
If you purchased items using a credit card, the name on the credit card must match the name on your passport exactly.
To qualify for tax-free shopping, the following conditions must be met.
If the duty-free shop determines that the conditions are not met, tax-free shopping will not be permitted.